Privacy Policy:

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Homeland Tea Garden Co., Ltd. (hereinafter referred to as "we", "us", "our company" or "Homeland Tea Garden") respects anyone who browses this website and uses its services and mobile applications (hereinafter referred to as "services") of privacy. We will ensure that the personal data collected, transmitted, stored and used will be processed in compliance with the Personal Data (Privacy) Ordinance, Chapter 486, Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the "Ordinance"). If you provide personal information to us, you are deemed to agree to this privacy policy.

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The term "personal data" has the meaning as explained in the Ordinance.

Purpose and use of personal data collected
You do not need to provide any personal information to browse or use this website. When you participate in our events or register to use our services or online content, we will collect your personal information to enable us to provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

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The personal data we collect from you may be used for the following purposes (including but not limited to):

Identify your identity and any accounts you open to provide you with services and verify your identity so that we can provide services more accurately;
Determine and verify your eligibility for discounts and promotions on goods and services. Allow this website to store your personal information so that you do not need to re-enter relevant information each time you purchase a product or update a product. Process orders, issue bills and fulfill orders. Direct promotion with us. Conduct market research, statistical analysis and behavioral analysis for our services or promotional programs (see the "Direct Marketing" section for details). Conduct customer data analysis and analyze your shopping preferences to design our website and content, cater to your specific preferences, provide you with customer service, handle your complaints and account inquiries, and prevent and prevent claims and/or litigation against the company or any party. Fraud audit purposes Disclosure in accordance with applicable laws, rules and regulations Any other purpose directly related to the original purpose for which the personal data was collected

Categories of personal data collected
The personal data we collect may include (including but not limited to):

Your personal information and contact information, such as name, ID number, phone number, email address, residential address, mailing address and/or billing address;
Your business information, such as company name and address;
Your account information, such as the first and last 4 digits of your credit card account number or user account number; and
Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other Internet logged information

Confidentiality, Disclosure and Security of Personal Data
The personal data we collect and hold about you will be treated confidentially; however, if it is necessary to perform legal obligations in accordance with legal provisions or requirements, or to provide you with services, or to perform the original purpose or directly related purposes of collecting personal data, The Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):

Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations
The Company's associated companies, partners, sellers or contractors, agents or other service providers involved in the sales and marketing or administration of services, or the provision of goods/services
Our company's partners include but are not limited to insurance companies, who may evaluate and process insurance product applications, renewal applications, insurance claims and settlements, provide insurance services and/or handle inquiries or complaints.

 

Any other person who has a duty of confidentiality to the Company, including members of the corporate group who have promised to keep such information confidential, information technology consultants, data processing contractors, auditors, accountants, or lawyers, banks, financial institutions, insurance companies, and credit card issuers Or a debt collection service company

Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customer needs. to any contact company.

We may share non-personal information publicly, including but not limited to anonymous data and aggregate data related to sales transactions, user traffic, logistics and warehouse performance, and may share it with our partners, including but not limited to with Existing and potential business partners, sellers or contractors providing goods/services, etc.

The Company will make every reasonable effort to ensure that all personal information we hold is stored in a reliable, secure and secure location.

The Company will endeavor to keep all personal information collected confidential. However, please understand that we cannot guarantee the security of transmitted data.

Transfer of personal data outside Hong Kong
If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purpose for which such data was collected, or for purposes directly related to it. Any relevant data transfer will comply with the regulations and restrictions of the regulations.

Direct marketing
We may use the personal information collected from you to send messages, offers, promotions and market quotations. For this purpose, the Company needs to obtain your consent. We may contact you via email, mobile app notifications, social media links, text messages, text/image/video messages, phone calls or mails. The Company holds your name, email address, telephone number, contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing history, and personal interests. The Company may use relevant information for direct marketing of our services. , as well as the products and services of our business partners below.

If you do not wish to receive any direct marketing communications from us and our partners, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon receipt of your notice, we will stop using your personal data for direct marketing purposes and will not charge you for this purpose.

Access and correction of personal data
If you have any questions about Homeland Teagarden’s privacy policy, or wish to access or correct your personal information, please send an email to info@homelandteagarden.com.

In any case, if there is any conflict or inconsistency between the Chinese and English versions, the English version shall prevail. This privacy policy will be reviewed regularly and updated on the website.

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